Shipping Policy

Found the perfect look or accessory on our website?
Then you'll definitely want to enjoy it as soon as possible! That's why we make sure your order is processed and shipped as quickly as possible.

To be as sustainable as possible and offer fair prices for our products, we've decided to package orders in specific quantities. Once we reach the minimum quantity, all orders are shipped in one go via our supplier. We hope you understand this approach and help us create a better and healthier world!

Delivery times
Below is the average delivery time for all our packages:

If your order is placed before 1:00 PM (GMT+01:00, Central European Time – Amsterdam), it will be processed the same day:

  • Processing time: 1–2 days (Mon–Sat)

  • Delivery time: 2–6 days (Mon–Sat)

  • Estimated total delivery time: (estimated)

Once you've placed your order, you can easily check the estimated delivery date once it's processed. You'll receive a personalized tracking code via email, which you can use to track your order using our Track & Trace app. Click on the Track & Trace app to check the location of your package.

If you'd like to make sure your order ships today, you can contact us by email at info@loshfashion.com or via our contact form. Our customer service team is available 24/7 and will be happy to help you make the best choice.

Always free shipping
We cover all shipping costs. All orders are shipped free of charge to your address – with no minimum order value.

Lost package?
If a package is lost or cannot be delivered due to logistical reasons, we will always ship a new package first before applying our returns or refund policy.

Delivery to your door or collection point
If the package was delivered to your address or left at the post office, Losh Fashion covers the delivery costs. If the package is not collected or is refused, it will be automatically returned to the carrier and we may deduct €25 from the refund.

Why isn't tracking my package working?
In some cases, the courier company may need 1-2 business days to update the package's location. We ask for your patience and understanding.

Do you have any other questions?
You can always contact us:

Company name: Losh Fashion
Address: De Limes 202, 2342 DH Oegstgeest, The Netherlands
Company registration number: 74222519
Email: info@loshfashion.com
Phone: +31684059418