Shipping Policy

Have you found the perfect look or accessory on our site?
In that case, you certainly want to enjoy it as soon as possible! That’s why we make sure your order is processed and shipped as quickly as possible.

To operate in the most sustainable way possible and offer fair prices for our products, we have decided to pack orders in specific quantities. Once we reach the minimum quantity, all orders are shipped at once by our supplier. We hope you understand this approach and help us create a better and healthier world!

Delivery times
Below we present the average delivery time for all our packages:

If the order was placed before 1:00 PM (GMT+01:00, Central European Time – Amsterdam), it will be processed the same day:

  • Processing time: 1–2 days (Mon–Sat)

  • Delivery time: 2–6 days (Mon–Sat)

  • Estimated total delivery time: (estimated)

After placing your order, you can easily check the estimated delivery date once it has been processed. You will receive an individual tracking code by email, which allows you to track your order using our Track & Trace app. Click the Track & Trace app to check your package's location.

If you want to make sure your order is shipped today, you can contact us by email: info@loshfashion.com or via the contact form. Our customer service team is available 24/7 and will gladly help you make the best choice.

Always free delivery
We cover all shipping costs. All orders are shipped free of charge to the specified address – with no minimum order value.

Lost package?
If the package is lost or cannot be delivered due to logistical reasons, we always send a new shipment first before applying our return or refund policy.

Delivery to the door or pickup point
If the package was delivered to your address or left at the post office, the delivery costs are covered by Losh Fashion. If the package is not picked up or is rejected, it will be automatically returned to the supplier, and we have the right to deduct 25 EUR from the refund amount.

Why isn't my package tracking working?
In some cases, the courier company may need 1 to 2 business days to update the package location. In such cases, please be patient and understanding.

Do you have other questions?
You can always contact us:

Company name: Losh Fashion
Address: Duyfrakplein 17, 2235 ST Valkenburg, The Netherlands
Company registration number: 74222519
E-mail: info@loshfashion.com
Phone: +31684059418